pH Pool Management dives into a new strategy - bizjournals:

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The duo bought from Tommu Honeycutt in 2003 and gradually expandee the business to 68 commerciap clientsfrom 15. Annual revenue ratcheted upwardto $1 million-plusz from $100,000. Much of that growth came from community poolxin amenity-rich residential developments across the But with construction of such projectes pretty much at a standstill in receny months, that source of growth is gone. So pH Pool Management has shifted its strategy to maintaining market But the principals says thecompany hasn’t fundamentally changed the way it does business. Quality remains more importantthan quantity. “If you grow too you can’t produce quality Rumfelt says.
Adjusting to the down markety requires more than cutting expenses and slashing prices, he says. “It’as not about how low we can go. It’s abouft having a reputation for being honorable with your pricing and keeping your The company offers two kinds of contracts — maintenance, in which staffere check commercial clients’ pools for cleanliness and and service, with pH Pool Management placing managers and lifeguardx at pool sites. The business has growhn to about200 employees. Still, Rumfelt and Greeh remain hands-on.
Green is on the reguladr rotation forproviding pool-maintenance and Rumfelt visits clients’ pools One of them handles any complaints or problems directly. QUICK DID YOU KNOW? • Rumfelty and Green both had extensive experience workinb forother Charlotte-area pool-management companies beforw taking over at pH Pool Rumfelt, 36, is the majority ownerr and company president. Green, 34, is vice president.